To book our shows, workshops, roadshows or film projects all you have to do is ring us to discuss details. Alternatively you may send us an e-mail with your enquiry. When making contact please provide us with as much information as possible to enable us to best help you. You can find our contact details here.
See below for our list of frequently asked questions (FAQ).
- Our booking procedure is as follows:
- You make contact with us
- We discuss your programme or event and agree dates/timings/costs/outline
- A booking confirmation sheet and invoice are sent to you
- You check, sign and return the booking confirmation sheet to us
- You pay your invoice
- We deliver your programme or produce your event as agreed
- When making a booking please have the following information ready to give and/or discuss with us:
- Your name
- Your job title
- The name of your Head or Manager
- Name and address of school or institution that is making the booking
- Name of venue if different from above
- Name of programme you want to book
- Date/s you want to book
- Timings of sessions
- Age range of group/s we will be working with
- Details of any special needs
- School or institution telephone number
- Your mobile telephone number
- Your e-mail address
Frequently Asked Questions (FAQ)
QUESTION: I want to make a provisional booking
ANSWER: We do not take provisional bookings, only confirmed ones.
QUESTION: We want to pay after your visit
ANSWER: To enable us to keep our costs down all payments for shows, workshops and other projects must be paid in advance. It is Actionwork's policy to charge upfront for all programmes of work.
QUESTION: It is our Council's policy to only pay for goods and services after they have been delivered.
ANSWER: Where there is a clash of policies we are happy to discuss with you a compromise solution. Please note that this will usually involve you paying higher costs for your goods or services.
QUESTION: What happens if you cancel our booking?
ANSWER: We have never had to cancel a booking to date. If we have to cancel your booking for any reason then you will receive a full refund.
QUESTION: We want to cancel our booking
ANSWER: Unless we can re-book your booking then you will be charged the full amount.
QUESTION: We are concerened about child protection
ANSWER: All our staff have been CRB checked. Please take a look at our child protection policy.
QUESTION: Can we film your show or workshop?
ANSWER: No. You cannot film any parts of our workshops or shows.
QUESTION: We have booked you to perform at our school, what time will you arrive?
ANSWER: We normally require 60-90 minutes to get-in and set up. If we are not performing on the ground floor or if there are lots of stairs to climb then this could take longer.
QUESTION: How long does it take you to get-out of our venue when you have finished performing?
ANSWER: It normally takes us 30-40 minutes to get out of a venue.
QUESTION: How many shows can I have in one day?
ANSWER: You can have a maximum of two shows in one day. You must allow a minimum of one hour between each show.
QUESTION: How many workshops can I have in one day?
ANSWER: You can have a maximum of four times one hour workshops in one day.
QUESTION: We want to run a conference. Can you help us?
ANSWER: Yes. We can help you produce all kinds of conferences and events. Please contact us for details.
QUESTION: We want speakers for an event. Can you provide one?
ANSWER: Yes. We can provide speakers and presenters for conferences and events.
QUESTION: How many participants can you perform to?
ANSWER: There is no maximum limit to the size of the audience - the only constraint is the size of your hall. Please note that it is not appropriate to squeeze as many people as you can into a space. Your students should be able to sit comfortably (usually on chairs) and there should be enough gaps around the outside of the seating areas for staff to move or walk down.
QUESTION: How many students can you run workshops for?
ANSWER: We can run large and small workshops. Our largest workshop to date has been with 800 sudents and our smallest has been with two students. The basic thing to remember is that the larger the workshop the less interactivity that happens.
QUESTION: How much do you charge?
ANSWER: This depends upon what you book and how long you book us for. We are an unfunded company and so charge the market rate for our services. Please contact us for details. As an example: workshops can start from as little as a few hundred pounds each. We would normally require you to book more than one workshop in a day.
QUESTION: We are a Local Authority. Can we book you for a week or more to visit and work with our schools?
ANSWER: Yes. We are happy to take bookings from Local Authorities and to work in your area for a week or more at a time. You can find more details of our Local Authority work here.
QUESTION: Where do you tour to?
ANSWER: We tour anywhere in the world.
QUESTION: What kind of spaces do you perform in?
ANSWER: We can perform in just about any space. For best results in schools we should perform in the school hall or drama studio. Classrooms are usually to small or too cluttered - we require empty spaces.
QUESTION: We want to make a film but we don't have any equipment. Can you help us?
ANSWER: Yes. When you book Actionwork to help you make a film, or for one of our film residencies, we provide all the equipment including camera and sound equipment and all film stock.
QUESTION: We want you to work with us but we don't have any money.
ANSWER: Actionwork is an unfunded company and so have to charge for the majority of our work. Actionwork does a lot of charitable work with specific charities and community groups. We will always consider applications for charitable work but please do not get upset if we say no. You can find a lot of free resources here and some free virtual workshops here.
Please contact us here for more details.